Maria Filatova
Independent expert and consultant in spa, hospitality and service.
20 years of experience in the luxury service business in Russia and abroad, including 5* international hotel chains and Spas: Rixos, The Ritz-Carlton, Heliopark, Letoonia.
Experience of opening a Spa from scratch and managing existing facilities: Rixos Royal Spa, HelioSpa, Elm Tree Spa, Five Spa, Riviera Hotel & Spa, Terra Spa Hotel.
More than 8 years of experience in developing of own business: training in service and sales, project consulting, operational consulting and b2c projects.
Speaker and regular participant of international Spa conferences.
Recommended teacher of International Massage Association (IMA).